After an initial unsuccesful attempt, I was able to upgrade just fine. Update: After doing a manual upgrade to firmware version 1.2.4, the automatic check for updates from within the Drobo Dashboard worked, and when my Drobo rebooted, I was prompted to upgrade to 1.3.0. Other than that, the Drobo Dashboard software works as expected, and can work with multiple Drobo units as well. I hope this bug can be resolved at some point. I’ve often had to perform manual firmware upgrades to my Drobos, because I keep getting this message in error. As you can see on the following screenshot, when I click on the Check for Updates button to see if there’s a firmware upgrade for my Backup Drobo, which is a USB-only unit, I get a message which tells me both the Dashboard and the firmware are up to date, when I know that the firmware is out of date, as you can see from the firmware version itself. I’d like to point out a possible bug in the Drobo Dashboard software while I’m at this. The Advanced Controls screens inside the Drobo Dashboard show the drive layouts inside each Drobo. Using the Drobolator, it turns out I’d need to get two new drives (either 1.5TB or 2TB each) in order to see any increase in the available space. The main screen inside the Drobo Dashboard software will display buttons for each connected Drobo, allowing you to switch between them as needed.Īs you can see, I need to either free up some space on my main Drobo or get some new drives. Here’s what the drive icons look like on my MBP’s desktop. I haven’t tried it yet, but you could probably connect three Drobos at the same time if you wanted to. It’s easily doable, and the Dashboard software automatically differentiates between each of them and displays the proper stats for each, even if they’re name the same. Unfortunately without the Dashboard I don't see anyway to identify the firmware or to update it. I feel like I have exhausted all methods of trying to fix it and am now trying to upload the latest firmware to it. One of my readers asked me a little more than a month ago if I could post some screenshots of the Drobo Dashboard with two Drobos connected at the same time. I have a Drobo 5D that is not recognized by Drobo Dashboard and only works with a USB2 cable. After experiencing multiple, serious data loss events on multiple Drobo models, even recent ones, I no longer consider them safe for my data. ➡ Updated 1/14/19: I have revised my opinion of Drobo devices.
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